Terms of service

These terms govern use of Brigadeur. By creating an account or using the service you agree to them.

The service

Brigadeur is workforce software: rota building, clock-in, timesheets, leave, and training records with sign-offs. We provide it on a subscription basis to organisations, who then give access to their own staff.

Accounts

You are responsible for keeping your login credentials secure and for activity carried out under your account. Manager accounts can create and remove staff accounts within their own organisation. Tell us promptly if you believe an account has been compromised.

Acceptable use

• Do not use the service to break the law, including employment and working-time law.
• Do not attempt to access another organisation's data.
• Do not upload material you have no right to upload.

What the software does and does not do

Brigadeur helps you record and enforce your own rules — for example, it will refuse to assign someone to a shift they are not signed off for, and it flags rest-period and weekly-hours issues as you build a rota. It is a tool, not legal advice, and it does not make you compliant. Responsibility for lawful scheduling, correct pay, correct holiday entitlement and valid training records rests with you as the employer. Check figures before you rely on them for payroll.

Availability

We aim to keep the service available continuously but do not guarantee uninterrupted access. We may take it down for maintenance, and will give notice where we reasonably can.

Your data

You own your data. We process it on your instructions as described in our privacy notice. You can export your data, and we will delete it on request when your account closes.

Fees

Subscription fees, billing frequency and any trial period are as set out when you sign up. We will give notice before changing prices. Fees already paid for a period are not refundable except where the law requires.

Ending the agreement

You may cancel at any time, effective at the end of your current billing period. We may suspend or end access if these terms are broken, or if fees go unpaid after we have asked.

Liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability is limited to the fees you paid in the twelve months before the claim, and we are not liable for lost profits or indirect loss.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.